Support & Services
We are firmly committed to your success, so we offer personalized deployment and technical support to meet your needs, now and in the future. Our goal is to ensure an outstanding customer experience at every touch point. Whether you’re a prospective, new or established customer, the Tenable Customer Advocacy Team and our certified partners will help you attain a successful deployment and accomplish your security goals.
The Tenable Customer Journey
We’re here to support you throughout your deployment with comprehensive and personalized professional services, education and technical support to enable exceptional outcomes at every stage of your journey.
Plan & Design
Advisory Workshops deliver a custom, multi-phase design roadmap that put you on a course to achieve your vulnerability management goals.
Product Training
On-demand and instructor-led training courses enable your security team to maximize deployment efficiency.
Install & Configure
QuickStart services get you deployed rapidly and quickly identifying vulnerabilities, managing risks and providing valuable insights.
Integrate Business Systems
Custom integrations help correlate security data within your environment and enhance your visibility and context.
Ongoing Deployment Support
As your deployment evolves over time, Health Checks can pinpoint areas of improvement and Technical Support provides assistance when needed.
The Tenable Customer Advocacy Team… Our Best Advocates Are Our Customers
We back our industry-defining products with responsive, customer-focused support and services, expertly delivered by the Tenable Customer Advocacy Team and our certified partners. Driven by an uncompromising commitment to excellence, our professionals leverage their decades of expertise, knowledge of best practices and extensive hands-on experience to deliver professional support tailored precisely to your needs – and your success. Your results? Maximized deployment potential, increased IT productivity, reduced costs… and that’s just for starters. Want to know more? Just ask our customers.
Here, Gareth Tomlinson, Network Manager at Insites, shares how the Tenable Customer Advocacy Team continues to enhance his customer experience.