Facebook Google Plus Twitter LinkedIn YouTube RSS Menu Search Resource - BlogResource - WebinarResource - ReportResource - Eventicons_066 icons_067icons_068icons_069icons_070

Tenable Blog

Subscribe
  • Twitter
  • Facebook
  • LinkedIn

Tales Of Zero-Day Disclosure: Tenable Researchers Reveal Recommendations for a Successful Experience

Tales Of Zero-Day Disclosure: Tenable Researchers Reveal Recommendations for a Successful Experience

Real life stories of vulnerability discovery and disclosure from Tenable’s Zero Day Research team offer guidance you can use to refine your organization's policies.

Imagine a situation where you spot something wrong or dangerous. You report it to the person responsible, and you’d expect a positive response, a ‘thank you’ and a presumption that it is going to be fixed. In cybersecurity, it’s not that straightforward unfortunately.

The concept of discovering and disclosing vulnerabilities is a major part of the regular cycle of how cybersecurity operates. The process of discovery and disclosure of vulnerabilities has been a standard process of bringing researchers and vendors together to acknowledge what has been found, and to ensure the flaws are fixed and users will be better protected.

Sounds simple? For the most part it is that easy, but there are still too many instances where the circle is not complete, and the vendor and researcher cannot find the connection point. 

While facilities and services such as bug bounty brokers have come along to aid researchers in their work in recent years, the responsibility still remains on zero day investigators to inform companies where their vulnerabilities are.

A new whitepaper from Tenable’s Zero Day Research team details challenging experiences from various cases of vulnerability disclosures. Taken from the team’s experiences during the past few years, the stories include examples of vendor resistance such as:

  • claims from other vendors that the vulnerability is unsubstantiated or not in scope;
  • a notified vendor being openly hostile towards the researchers; and
  • a notified vendor becoming increasingly hostile throughout the disclosure process. 

Nobody wants to be the recipient of a zero-day vulnerability notice, as this can put developers and security teams on the defensive, and that does not aid anyone in resolving the issue.

Oftentimes, researchers struggle to determine the correct person to report the vulnerability to. Disagreements can often ensue over disclosure policies, processes and timing. The white paper discusses how these and other challenges can delay the process, potentially leaving organizations exposed to unpatched vulnerabilities, and suggests ways in which organizations can improve their working relationships with zero day researchers. 

For Tenable’s Zero Day Research team, each and every security-related bug disclosure is its own unique adventure. In this white paper, we look at examples of where vulnerability disclosure was not welcomed by the recipient, where there were clashes and why they happened, and what organizations can do to work better with researchers.

Learn More:

Related Articles

Are You Vulnerable to the Latest Exploits?

Enter your email to receive the latest cyber exposure alerts in your inbox.

Try for Free Buy Now
Tenable.io FREE FOR 30 DAYS

Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Sign up now.

Tenable.io BUY

Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today.

65 assets

Choose Your Subscription Option:

Buy Now
Try for Free Buy Now

Try Nessus Professional Free

FREE FOR 7 DAYS

Nessus® is the most comprehensive vulnerability scanner on the market today. Nessus Professional will help automate the vulnerability scanning process, save time in your compliance cycles and allow you to engage your IT team.

Buy Nessus Professional

Nessus® is the most comprehensive vulnerability scanner on the market today. Nessus Professional will help automate the vulnerability scanning process, save time in your compliance cycles and allow you to engage your IT team.

Buy a multi-year license and save. Add Advanced Support for access to phone, community and chat support 24 hours a day, 365 days a year. Full details here.

Try for Free Buy Now

Try Tenable.io Web Application Scanning

FREE FOR 30 DAYS

Enjoy full access to our latest web application scanning offering designed for modern applications as part of the Tenable.io platform. Safely scan your entire online portfolio for vulnerabilities with a high degree of accuracy without heavy manual effort or disruption to critical web applications. Sign up now.

Buy Tenable.io Web Application Scanning

Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today.

5 FQDNs

$3,578

Buy Now

Try for Free Contact Sales

Try Tenable.io Container Security

FREE FOR 30 DAYS

Enjoy full access to the only container security offering integrated into a vulnerability management platform. Monitor container images for vulnerabilities, malware and policy violations. Integrate with continuous integration and continuous deployment (CI/CD) systems to support DevOps practices, strengthen security and support enterprise policy compliance.

Buy Tenable.io Container Security

Tenable.io Container Security seamlessly and securely enables DevOps processes by providing visibility into the security of container images – including vulnerabilities, malware and policy violations – through integration with the build process.

Try for Free Contact Sales

Try Tenable Lumin

FREE FOR 30 DAYS

Visualize and explore your Cyber Exposure, track risk reduction over time and benchmark against your peers with Tenable Lumin.

Buy Tenable Lumin

Contact a Sales Representative to see how Lumin can help you gain insight across your entire organization and manage cyber risk.