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Tenable One AI Exposure
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Tenable One OT Exposure
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Tenable One Identity Exposure
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Tenable Vulnerability Management
Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today.
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Tenable Nessus is the most comprehensive vulnerability scanner on the market today. Fill out the form below to continue with a Nessus Pro trial.
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Buy a multi-year license and save. Add Advanced Support for access to phone, community and chat support 24 hours a day, 365 days a year.
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Try Tenable Nessus Expert free
Built for the modern attack surface, Nessus Expert enables you to see more and protect your organization from vulnerabilities from IT to the cloud.
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With Advanced Support for Nessus Pro, your teams will have access to phone, Community, and chat support 24 hours a day, 365 days a year. This advanced level of technical support helps to ensure faster response times and resolution to your questions and issues.
Advanced Support Plan Features
Phone Support
Phone support 24 hours a day, 365 days a year, available for up to ten (10) named support contacts.
Chat Support
Chat support available to named support contacts, accessible via the Tenable Community is available 24 hours a day, 365 days a year.
Tenable Community Support Portal
All named support contacts can open support cases within the Tenable Community. Users can also access the Knowledge Base, documentation, license information, technical support numbers, etc.; utilize live chat, ask questions to the Community, and learn about tips and tricks from other Community members.
Initial Response Time
P1-Critical: < 2 hr
P2-High: < 4 hr
P3-Medium: < 12 hr
P4-Informational:
< 24 hr
Support Contacts
Support contacts must be reasonably proficient in the use of information technology, the software they have purchased from Tenable, and familiar with the customer resources that are monitored by means of the software. Support contacts must speak English and conduct support requests in English. Support contacts must provide information reasonably requested by Tenable for the purpose of reproducing any Error or otherwise resolving a support request.
Tenable One
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