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Reset Activation Code

To reset the Activation Code for any product, please have the Owner or Primary Contact log into their Tenable Support Portal account.

From the main page of the Support Portal:

  1. Click "Activation Code"
  2. Click "+" next to the product name
  3. Click "X" under the reset column

Once reset, you will have the ability to immediately register the same activation code to the product.

Note: if you do not see the "X" then you may not be a valid contact to reset the activation code or the code has already been reset.

Need more help?

The Tenable Support Portal offers 24/7 support via email or chat

Go to Support Portal

Additional questions?

Get in touch with us

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