Debian DLA-1521-1 : otrs2 security update

Medium Nessus Plugin ID 117714


The remote Debian host is missing a security update.


Fabien Arnoux discovered several security issues in email validation of otrs system.


Load external image or CSS resources in browser when user opens a malicious email.


Remote deletions of arbitrary files that the OTRS web server user has write access when opening malicious email.

For Debian 8 'Jessie', these problems have been fixed in version 3.3.18-1+deb8u6.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.


Upgrade the affected otrs, and otrs2 packages.

See Also

Plugin Details

Severity: Medium

ID: 117714

File Name: debian_DLA-1521.nasl

Version: 1.2

Type: local

Agent: unix

Published: 2018/09/27

Updated: 2018/11/23

Dependencies: 12634

Risk Information

Risk Factor: Medium

CVSS v2.0

Base Score: 5.8

Vector: CVSS2#AV:N/AC:M/Au:N/C:N/I:P/A:P

CVSS v3.0

Base Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Vulnerability Information

CPE: p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2, cpe:/o:debian:debian_linux:8.0

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Patch Publication Date: 2018/09/26

Reference Information

CVE: CVE-2018-16586, CVE-2018-16587