CVE-2018-16587

MEDIUM

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

References

https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/

https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01

https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843

https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711

https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html

https://www.debian.org/security/2018/dsa-4317

Details

Source: MITRE

Published: 2018-09-28

Updated: 2018-11-21

Type: CWE-20

Risk Information

CVSS v2.0

Base Score: 5.8

Vector: AV:N/AC:M/Au:N/C:N/I:P/A:P

Impact Score: 4.9

Exploitability Score: 8.6

Severity: MEDIUM

CVSS v3.0

Base Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Impact Score: 3.6

Exploitability Score: 2.8

Severity: MEDIUM