CVE-2018-16586

MEDIUM

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

References

https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/

https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963

https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7

https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302

https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html

https://www.debian.org/security/2018/dsa-4317

Details

Source: MITRE

Published: 2018-09-28

Updated: 2018-11-21

Type: CWE-20

Risk Information

CVSS v2.0

Base Score: 4.3

Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N

Impact Score: 2.9

Exploitability Score: 8.6

Severity: MEDIUM

CVSS v3.0

Base Score: 4.3

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Impact Score: 1.4

Exploitability Score: 2.8

Severity: MEDIUM