Atlassian Jira Service Management 5.4.0 < 5.4.2 Critical Authentication Vulnerability

critical Web App Scanning Plugin ID 113890



Atlassian Jira Service Management 5.4.0 < 5.4.2 Critical Authentication Vulnerability


According to its self-reported version number, the Atlassian Jira Service Management application running on the remote host is version 5.3.0 prior to version 5.3.3, 5.4.0 prior to 5.4.2 or 5.5.0 prior to 5.3.3. It is, therefore, affected by a critical authentication vulnerability which allows a attacker to impersonate another user and gain access under certain circumstances. With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained if the attacker is included on Jira issues or requests with these users, or If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.

Note that the scanner has not tested for these issues but has instead relied only on the application's self-reported version number.


Upgrade to Atlassian Jira Service Management version 5.4.2 or later.

See Also

Plugin Details

Severity: Critical

ID: 113890

Type: remote

Published: 5/3/2023

Updated: 5/3/2023

Scan Template: api, basic, full, pci, scan

Risk Information


Risk Factor: Medium

Score: 5.2


Risk Factor: High

Base Score: 9.4

Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:N

CVSS Score Source: CVE-2023-22501


Risk Factor: Critical

Base Score: 9.1

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

CVSS Score Source: CVE-2023-22501

Vulnerability Information

CPE: cpe:2.3:a:atlassian:jira_service_management:*:*:*:*:*:*:*:*

Exploit Ease: No known exploits are available

Patch Publication Date: 2/1/2023

Vulnerability Publication Date: 1/10/2023

Reference Information

CVE: CVE-2023-22501