Detections
Analytics

Atlassian Jira Service Management Data Center and Server 10.3.13 < 10.3.16 / 11.2.x < 11.2.1 (JSDSERVER-16459)

high Nessus Plugin ID 298006

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16459 advisory.

 - ansi-regex is vulnerable to Inefficient Regular Expression Complexity (CVE-2021-3807)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.16, 11.2.1 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16459

Plugin Details

Severity: High

ID: 298006

File Name: jira_service_desk_JSDSERVER-16459.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 2/5/2026

Updated: 2/5/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.4

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 6.1

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2021-3807

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.7

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 12/3/2025

Vulnerability Publication Date: 9/17/2021

Reference Information

CVE: CVE-2021-3807