Detections
Analytics

Linux Distros Unpatched Vulnerability : CVE-2018-16586

medium Nessus Plugin ID 257822

Synopsis

The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be patched.

Description

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

 - In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources. (CVE-2018-16586)

Note that Nessus relies on the presence of the package as reported by the vendor.

Solution

There is no known solution at this time.

See Also

https://ubuntu.com/security/CVE-2018-16586

Plugin Details

Severity: Medium

ID: 257822

File Name: unpatched_CVE_2018_16586.nasl

Version: 1.1

Type: local

Agent: unix

Family: Misc.

Published: 8/27/2025

Updated: 8/27/2025

Supported Sensors: Agentless Assessment, Frictionless Assessment Agent, Frictionless Assessment AWS, Frictionless Assessment Azure, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 1.4

CVSS v2

Risk Factor: Medium

Base Score: 4.3

Temporal Score: 3.2

Vector: CVSS2#AV:N/AC:M/Au:N/C:N/I:P/A:N

CVSS Score Source: CVE-2018-16586

CVSS v3

Risk Factor: Medium

Base Score: 4.3

Temporal Score: 3.8

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:16.04:-:lts, cpe:/o:canonical:ubuntu_linux:18.04:-:lts, p-cpe:/a:canonical:ubuntu_linux:otrs2

Required KB Items: Host/cpu, Host/local_checks_enabled, global_settings/vendor_unpatched, Host/OS/identifier

Exploit Ease: No known exploits are available

Vulnerability Publication Date: 9/28/2018

Reference Information

CVE: CVE-2018-16586