Detections
Analytics

Linux Distros Unpatched Vulnerability : CVE-2018-20800

medium Nessus Plugin ID 250512

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Synopsis

The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be patched.

Description

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

 - An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table. (CVE-2018-20800)

Note that Nessus relies on the presence of the package as reported by the vendor.

Solution

There is no known solution at this time.

See Also

https://ubuntu.com/security/CVE-2018-20800

Plugin Details

Severity: Medium

ID: 250512

File Name: unpatched_CVE_2018_20800.nasl

Version: 1.1

Type: local

Agent: unix

Family: Misc.

Published: 8/18/2025

Updated: 8/18/2025

Supported Sensors: Frictionless Assessment AWS, Frictionless Assessment Azure, Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: Medium

Base Score: 5.5

Temporal Score: 4.1

Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:P/A:P

CVSS Score Source: CVE-2018-20800

CVSS v3

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:16.04:-:lts, cpe:/o:canonical:ubuntu_linux:18.04:-:lts, p-cpe:/a:canonical:ubuntu_linux:otrs2

Required KB Items: Host/local_checks_enabled, Host/cpu, global_settings/vendor_unpatched, Host/OS/identifier

Exploit Ease: No known exploits are available

Vulnerability Publication Date: 3/13/2019

Reference Information

CVE: CVE-2018-20800