CVE-2018-20800

medium

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

References

https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework

Details

Source: Mitre, NVD

Published: 2019-03-13

Updated: 2024-11-21

Risk Information

CVSS v2

Base Score: 5.5

Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:P/A:P

Severity: Medium

CVSS v3

Base Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N