The version of Solarwinds Web Help Desk installed on the remote host is prior to 12.8.4. It is, therefore, affected by multiple vulnerabilities as referenced in the 12.8.4 release notes.

  - Cure53 DOMPurify before 2.0.17 allows mutation XSS. This occurs because a serialize-parse roundtrip does     not necessarily return the original DOM tree, and a namespace can change from HTML to MathML, as     demonstrated by nesting of FORM elements. (CVE-2020-26870)

  - SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires     the software be installed on Linux and configured to use non-default development/test mode making exposure     to the vulnerability very limited. (CVE-2024-45709)

  - DOMPurify is a DOM-only, super-fast, uber-tolerant XSS sanitizer for HTML, MathML and SVG. It has been     discovered that malicious HTML using special nesting techniques can bypass the depth checking added to     DOMPurify in recent releases. It was also possible to use Prototype Pollution to weaken the depth check.
    This renders dompurify unable to avoid cross site scripting (XSS) attacks. This issue has been addressed     in versions 2.5.4 and 3.1.3 of DOMPurify. All users are advised to upgrade. There are no known workarounds     for this vulnerability. (CVE-2024-45801)

  - DOMPurify is a DOM-only, super-fast, uber-tolerant XSS sanitizer for HTML, MathML and SVG. DOMpurify was     vulnerable to nesting-based mXSS. This vulnerability is fixed in 2.5.0 and 3.1.3. (CVE-2024-47875)

  - DOMPurify is a DOM-only, super-fast, uber-tolerant XSS sanitizer for HTML, MathML and SVG. DOMPurify was     vulnerable to prototype pollution. This vulnerability is fixed in 2.4.2. (CVE-2024-48910)

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.

Detections

Analytics

SolarWinds Web Help Desk < 12.8.4 Multiple Vulnerabilities

critical Nessus Plugin ID 213005

Version 1.4

Version 1.3

Version 1.2

Version 1.1

Version 1.4 Sep 24, 2025, 11:15 AM CVSS metrics ("CVSSv3 score" set to 9.8) CVSS metrics ("CVSSv3 vector" set to "CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H") CVSSv3 score source (set to "CVE-2024-48910") CVSSv3 severity (based on CVE-2024-48910, severity increased from "Medium" to "High") Plugin Feed: 202509241115
Version 1.3 Mar 21, 2025, 6:26 PM IAVM reference Plugin Feed: 202503211826
Version 1.2 Dec 14, 2024, 10:08 PM CEA reference Plugin Feed: 202412142208
Version 1.1 Dec 13, 2024, 8:43 PM New Plugin Feed: 202412132043