Detections
Analytics

openSUSE Security Update : otrs (openSUSE-2017-1291)

high Nessus Plugin ID 104763

Language:

Synopsis

The remote openSUSE host is missing a security update.

Description

This update for otrs fixes the following security issues :

 - CVE-2017-15864: Remote authenticated attackers could have caused otrs to disclose configuration information, including database credentials (boo#1068677, OSA-2017-06)

 - CVE-2017-16664: Remote authenticated attackers could have caused the execution of shell commands with the permission of the web server user (boo#1069391, OSA-2017-07)

Solution

Update the affected otrs packages.

See Also

https://bugzilla.opensuse.org/show_bug.cgi?id=1068677

https://bugzilla.opensuse.org/show_bug.cgi?id=1069391

Plugin Details

Severity: High

ID: 104763

File Name: openSUSE-2017-1291.nasl

Version: 3.7

Type: local

Agent: unix

Published: 11/27/2017

Updated: 11/13/2025

Supported Sensors: Frictionless Assessment AWS, Frictionless Assessment Azure, Frictionless Assessment Agent, Nessus Agent, Continuous Assessment, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.9

CVSS v2

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 4.8

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS Score Source: CVE-2017-16664

CVSS v3

Risk Factor: High

Base Score: 8.8

Temporal Score: 7.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: p-cpe:/a:novell:opensuse:otrs-itsm, p-cpe:/a:novell:opensuse:otrs, cpe:/o:novell:opensuse:42.2, cpe:/o:novell:opensuse:42.3

Required KB Items: Host/local_checks_enabled, Host/SuSE/release, Host/SuSE/rpm-list

Exploit Ease: No known exploits are available

Patch Publication Date: 11/23/2017

Reference Information

CVE: CVE-2017-15864, CVE-2017-16664