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openSUSE Security Update : otrs (openSUSE-2017-691)

high Nessus Plugin ID 100832

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Synopsis

The remote openSUSE host is missing a security update.

Description

This update for otrs fixes the following issues :

 - CVE-2017-9324: Incorrect Access Control in OTRS - Improved SecureMode detection in Installer (OSA-2017-03, bsc#1043086)

 - bsc#1043244: Reflected cross-site scripting in OTRS, customer search should not return results for internal (OSA-2017-02)

In addition, OTRS was updated to 3.3.17 with the following fixes :

 - Function 'SystemDataGroupGet' has problems with empty values in oracle

 - Base64 encoded image does not display in article

 - Chrome could not display attached PDF files

Solution

Update the affected otrs packages.

See Also

https://bugzilla.opensuse.org/show_bug.cgi?id=1043086

https://bugzilla.opensuse.org/show_bug.cgi?id=1043244

Plugin Details

Severity: High

ID: 100832

File Name: openSUSE-2017-691.nasl

Version: 3.6

Type: local

Agent: unix

Published: 6/16/2017

Updated: 12/16/2025

Supported Sensors: Continuous Assessment, Frictionless Assessment Agent, Frictionless Assessment AWS, Frictionless Assessment Azure, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 6.7

CVSS v2

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.1

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS Score Source: CVE-2017-9324

CVSS v3

Risk Factor: High

Base Score: 8.8

Temporal Score: 7.9

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

Vulnerability Information

CPE: p-cpe:/a:novell:opensuse:otrs, cpe:/o:novell:opensuse:42.2, p-cpe:/a:novell:opensuse:otrs-itsm

Required KB Items: Host/local_checks_enabled, Host/SuSE/release, Host/SuSE/rpm-list

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 6/15/2017

Reference Information

CVE: CVE-2017-9324