openSUSE Security Update : otrs (openSUSE-2017-691)

This script is Copyright (C) 2017 Tenable Network Security, Inc.


Synopsis :

The remote openSUSE host is missing a security update.

Description :

This update for otrs fixes the following issues :

- CVE-2017-9324: Incorrect Access Control in OTRS -
Improved SecureMode detection in Installer (OSA-2017-03,
bsc#1043086)

- bsc#1043244: Reflected cross-site scripting in OTRS,
customer search should not return results for internal
(OSA-2017-02)

In addition, OTRS was updated to 3.3.17 with the following fixes :

- Function 'SystemDataGroupGet' has problems with empty
values in oracle

- Base64 encoded image does not display in article

- Chrome could not display attached PDF files

See also :

https://bugzilla.opensuse.org/show_bug.cgi?id=1043086
https://bugzilla.opensuse.org/show_bug.cgi?id=1043244

Solution :

Update the affected otrs packages.

Risk factor :

Medium / CVSS Base Score : 6.5
(CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P)

Family: SuSE Local Security Checks

Nessus Plugin ID: 100832 ()

Bugtraq ID:

CVE ID: CVE-2017-9324

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