Best Practical Request Tracker (RT) before 4.4.6 and 5.x before 5.0.3 allows XSS via a crafted content type for an attachment.

The remote Ubuntu 22.04 LTS / 24.04 LTS / 25.04 host has packages installed that are affected by multiple vulnerabilities as referenced in the USN-7692-1 advisory.

    It was discovered that Request Tracker was susceptible to timing attacks. An attacker could possibly use     this issue to access sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2021-38562)

    It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious     attachments were supplied. An attacker could possibly use this issue to execute arbitrary code. This issue     only affected Ubuntu 22.04 LTS. (CVE-2022-25802)

    It was discovered that Request Tracker would incorrectly redirect users in certain instances. An attacker     could possibly use this issue to cause a denial of service. This issue only affected Ubuntu 22.04 LTS.
    (CVE-2022-25803)

    Tom Wolters discovered that Request Tracker could leak information when malicious email headers were     supplied. An attacker could possibly use this issue to access sensitive information. This issue only     affected Ubuntu 22.04 LTS. (CVE-2023-41259, CVE-2023-41260)

    It was discovered that Request Tracker could leak information through its transaction search. An attacker     with access to the transaction query builder of Request Tracker could possibly use this issue to access     sensitive information. This issue only affected Ubuntu 22.04 LTS. (CVE-2023-45024)

    It was discovered that Request Tracker erroneously stored ticket information in a web browser's cache. An     attacker with direct access to a system could possibly use this issue to access sensitive information.
    This issue only affected Ubuntu 22.04 LTS and Ubuntu 24.04 LTS. (CVE-2024-3262)

    It was discovered that Request Tracker made use of an obsolete cryptographic algorithm for emails sent     with S/MIME encryption. An attacker could possibly use this issue to access sensitive information.
    (CVE-2025-2545)

    It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious     parameters were included in a search URL. An attacker could possibly use this issue to execute arbitrary     code. (CVE-2025-30087)

    It was discovered that Request Tracker was susceptible to cross-site scripting attacks when malicious     permalinks or assets were provided. An attacker could possibly use this issue to execute arbitrary code.
    (CVE-2025-31500, CVE-2025-31501)

Tenable has extracted the preceding description block directly from the Ubuntu security advisory.

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

  - Best Practical Request Tracker (RT) before 4.4.6 and 5.x before 5.0.3 allows XSS via a crafted content     type for an attachment. (CVE-2022-25802)

Note that Nessus relies on the presence of the package as reported by the vendor.

There are packages installed that are affected by multiple vulnerabilities referenced in the following CVEs:

  - Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows
    sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.
    (CVE-2021-38562)

  - Best Practical Request Tracker (RT) before 4.4.6 and 5.x before 5.0.3 allows XSS via a crafted content
    type for an attachment. (CVE-2022-25802)

  - Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Disclosure via
    fake or spoofed RT email headers in an email message or a mail-gateway REST API call. (CVE-2023-41259)

  - Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Exposure in
    responses to mail-gateway REST API calls. (CVE-2023-41260)

The remote Ubuntu 18.04 ESM / 20.04 LTS / 22.04 LTS / 23.04 / 23.10 host has packages installed that are affected by multiple vulnerabilities as referenced in the USN-6529-1 advisory.

    It was discovered that Request Tracker incorrectly handled certain inputs. If a user or an automated     system were tricked into opening a specially crafted input file, a remote attacker could possibly use this     issue to obtain sensitive information. (CVE-2021-38562, CVE-2022-25802, CVE-2023-41259, CVE-2023-41260)

Tenable has extracted the preceding description block directly from the Ubuntu security advisory.

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.

The remote Debian 10 / 11 host has packages installed that are affected by a vulnerability as referenced in the dsa-5181 advisory.

    Multiple vulnerabilities have been discovered in Request Tracker, an extensible trouble-ticket tracking     system. CVE-2022-25802 It was discovered that Request Tracker is vulnerable to a cross-site scripting     (XSS) attack when displaying attachment content with fraudulent content types. Additionally it was     discovered that Request Tracker did not perform full rights checks on accesses to file or image type     custom fields, possibly allowing access to these custom fields by users without rights to access to the     associated objects, resulting in information disclosure. For the oldstable distribution (buster), these     problems have been fixed in version 4.4.3-2+deb10u2. For the stable distribution (bullseye), these     problems have been fixed in version 4.4.4+dfsg-2+deb11u2. We recommend that you upgrade your request-     tracker4 packages. For the detailed security status of request-tracker4 please refer to its security     tracker page at: https://security-tracker.debian.org/tracker/request-tracker4

Tenable has extracted the preceding description block directly from the Debian security advisory.

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

ID	Name	Product	Family	Severity
252276	Ubuntu 22.04 LTS / 24.04 LTS / 25.04 : Request Tracker vulnerabilities (USN-7692-1)	Nessus	Ubuntu Local Security Checks	low
250423	Linux Distros Unpatched Vulnerability : CVE-2022-25802	Nessus	Misc.	medium
427247	Alpine: rt4: security update to 4.4.7-r0	Tenable Cloud Security	Alpine Linux Local Security Checks	high
427247	Alpine: rt4: security update to 4.4.7-r0	Tenable Self-Hosted Container Security	Alpine Linux Local Security Checks	high
186541	Ubuntu 18.04 ESM / 20.04 LTS / 22.04 LTS / 23.04 / 23.10 : Request Tracker vulnerabilities (USN-6529-1)	Nessus	Ubuntu Local Security Checks	high
163225	Debian DSA-5181-1 : request-tracker4 - security update	Nessus	Debian Local Security Checks	medium

Detections

Analytics

CVE-2022-25802

medium

Tenable Plugins

low

medium

high

high

high

medium