Debian DSA-3124-1 : otrs2 - security update

Medium Nessus Plugin ID 80445


The remote Debian host is missing a security-related update.


Thorsten Eckel of Znuny GMBH and Remo Staeuble of InfoGuard discovered a privilege escalation vulnerability in otrs2, the Open Ticket Request System. An attacker with valid OTRS credentials could access and manipulate ticket data of other users via the GenericInterface, if a ticket webservice is configured and not additionally secured.


Upgrade the otrs2 packages.

For the stable distribution (wheezy), this problem has been fixed in version 3.1.7+dfsg1-8+deb7u5.

For the upcoming stable distribution (jessie), this problem has been fixed in version 3.3.9-3.

See Also

Plugin Details

Severity: Medium

ID: 80445

File Name: debian_DSA-3124.nasl

Version: 1.4

Type: local

Agent: unix

Published: 2015/01/12

Updated: 2020/03/12

Dependencies: 12634

Risk Information

Risk Factor: Medium

CVSS v2.0

Base Score: 6

Vector: CVSS2#AV:N/AC:M/Au:S/C:P/I:P/A:P

Vulnerability Information

CPE: p-cpe:/a:debian:debian_linux:otrs2, cpe:/o:debian:debian_linux:7.0

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Patch Publication Date: 2015/01/10

Reference Information

CVE: CVE-2014-9324

DSA: 3124