Request Tracker 3.x < 3.8.9 Security Bypass and Information Disclosure

medium Nessus Plugin ID 52455


The remote web server is running a Perl application that is affected by security bypass and information disclosure vulnerabilities.


According to its self-reported version number, the Best Practical Solutions Request Tracker (RT) running on the remote web server is a version prior to 3.8.9. It is, therefore, potentially affected by the following vulnerabilities :

- If an individual with a valid account logs out of Request Tracker but does not close the browser, an attacker with access to that browser can use the 'back' button to access the previous user's account page.

- An information disclosure vulnerability affects the application when handling the logging of SQL queries during user transition. (CVE-2011-1008)

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.


Upgrade to Request Tracker 3.8.9 or later.

See Also

Plugin Details

Severity: Medium

ID: 52455

File Name: rt_389.nasl

Version: 1.13

Type: remote

Family: CGI abuses

Published: 2/25/2011

Updated: 4/11/2022

Configuration: Enable paranoid mode, Enable thorough checks

Supported Sensors: Nessus

Risk Information


Risk Factor: Medium

Score: 5.5


Risk Factor: Medium

Base Score: 4

Temporal Score: 3

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N

Vulnerability Information

CPE: cpe:/a:bestpractical:rt

Required KB Items: Settings/ParanoidReport, installed_sw/RT

Excluded KB Items: Settings/disable_cgi_scanning

Exploit Ease: No exploit is required

Patch Publication Date: 2/16/2011

Vulnerability Publication Date: 2/16/2011

Reference Information

CVE: CVE-2011-1007, CVE-2011-1008

BID: 46493

SECUNIA: 43438