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Atlassian Jira Service Management Data Center and Server < 10.3.24 / 11.3.x < 11.3.8 (JSDSERVER-16824)

high Nessus Plugin ID 367912

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16824 advisory.

 - Axios is a promise-based HTTP client for the browser and Node.js. From 1.16.1 until 1.20.0, the RFC 2397 regular expression allows slash characters on both sides of the media-type separator. An application passes an attacker-controlled malformed data URL containing many slash characters and no comma. the JavaScript regular-expression engine explores many separator placements before rejecting the URL.
 Synchronous excessive backtracking can block the Node.js event loop and cause denial of service. The affected identifiers are fromDataURI, DATA_URL_PATTERN, data:. This issue is fixed in version 1.20.0.
 (CVE-2026-101903)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.24, 11.3.8 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16824

Plugin Details

Severity: High

ID: 367912

File Name: jira_service_desk_JSDSERVER-16824.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/20/2026

Updated: 10/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5

Percentile: 93.18

CVSS v2

Risk Factor: Medium

Base Score: 5

Temporal Score: 3.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:P

CVSS Score Source: CVE-2026-101903

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.2

Threat Score: 4.6

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 10/16/2026

Vulnerability Publication Date: 9/28/2026

Reference Information

CVE: CVE-2026-101903