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Atlassian Jira Service Management Data Center and Server 5.9.x < 10.3.25 / 10.4.x < 11.3.11 (JSDSERVER-16789)

high Nessus Plugin ID 367880

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Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16789 advisory.

 - Netty (io.netty:netty-handler) versions from 4.2.0.Final through 4.2.16.Final and versions through 4.1.136.Final disable TLS hostname verification on the SslProvider.OPENSSL client path when a plain (non- extended) X509TrustManager is used and Unsafe-based trust-manager wrapping is unavailable (Java 25+). In this configuration the OpenSSL client does not perform hostname verification, allowing a man-in-the-middle attacker to present a certificate issued for a different hostname that is accepted without validation.
 Fixed in 4.2.17.Final and 4.1.137.Final. (CVE-2026-62243)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.25, 11.3.11 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16789

Plugin Details

Severity: High

ID: 367880

File Name: jira_service_desk_JSDSERVER-16789.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/20/2026

Updated: 10/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3

Percentile: 23.63

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:N/A:N

CVSS Score Source: CVE-2026-62243

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.7

Threat Score: 6.6

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 9/20/2026

Vulnerability Publication Date: 8/22/2026

Reference Information

CVE: CVE-2026-62243