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Atlassian Jira Service Management Data Center and Server < 11.3.10 (JSDSERVER-16799)

high Nessus Plugin ID 367877

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Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16799 advisory.

 - undici's WebSocket client crashes the whole Node.js process during the opening handshake when a server responds with a subprotocol that the client never requested. A default WebSocket connection sends no subprotocol, but if the server's 101 response includes a Sec-WebSocket-Protocol header, undici dereferences a null value while checking it against the requested list and throws an uncaught TypeError.
 Because that code runs inside a microtask with no surrounding error handling, the exception propagates and terminates the process under Node's default behavior, instead of gracefully failing the connection as required by the WebSocket protocol. Any application that opens a WebSocket to an attacker-controlled or compromised server, or over a plaintext connection subject to a machine-in-the-middle, can be crashed remotely without authentication in the default configuration. This affects undici versions from 6.7.0 up to 6.28.1, from 7.0.0 up to 7.29.1, and from 8.0.0 up to 8.10.2. Users should upgrade to undici 6.28.1, 7.29.1, or 8.10.2. (CVE-2026-19534)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 11.3.10 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16799

Plugin Details

Severity: High

ID: 367877

File Name: jira_service_desk_JSDSERVER-16799.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/20/2026

Updated: 10/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3

Percentile: 23.67

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2026-19534

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 9/20/2026

Vulnerability Publication Date: 9/4/2026

Reference Information

CVE: CVE-2026-19534