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Atlassian Jira Service Management Data Center and Server < 10.3.24 / 11.3.x < 11.3.11 (JSDSERVER-16823)

high Nessus Plugin ID 367868

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Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16823 advisory.

 - Axios is a promise-based HTTP client for the browser and Node.js. From 1.13.0 until 1.20.0, Http2Sessions does not install adequate error handling for a ClientHttp2Session during Axios HTTP/2 session initialization or reuse. A request uses httpVersion: 2 and the ClientHttp2Session emits an error during session initialization or reuse. The unhandled session error escapes normal Promise rejection handling.
 The uncaught error can terminate the Node.js process and cause denial of service. This issue is fixed in version 1.20.0. (CVE-2026-101901)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.24, 11.3.11 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16823

Plugin Details

Severity: High

ID: 367868

File Name: jira_service_desk_JSDSERVER-16823.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/20/2026

Updated: 10/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5

Percentile: 93.18

CVSS v2

Risk Factor: Medium

Base Score: 5

Temporal Score: 3.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:P

CVSS Score Source: CVE-2026-101901

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.2

Threat Score: 4.6

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 10/16/2026

Vulnerability Publication Date: 9/28/2026

Reference Information

CVE: CVE-2026-101901