Atlassian Jira Service Management Data Center and Server < 10.3.25 / 11.3.x < 11.3.11 (JSDSERVER-16788)

critical Nessus Plugin ID 367866

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16788 advisory.

- Improper Input Validation vulnerability in Apache Tomcat due to incomplete fix for CVE-2026-32990. This issue affects Apache Tomcat: from 11.0.20 through 11.0.24, from 10.1.53 through 10.1.57, from 9.0.115 through 9.0.120. Users are recommended to upgrade to version 11.0.25, 10.1.58 or 9.0.121, which fix the issue. (CVE-2026-65637)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.25, 11.3.11 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16788

Plugin Details

Severity: Critical

ID: 367866

File Name: jira_service_desk_JSDSERVER-16788.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/20/2026

Updated: 10/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.9

Percentile: 58.23

CVSS v2

Risk Factor: Critical

Base Score: 10

Temporal Score: 7.4

Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:C

CVSS Score Source: CVE-2026-65637

CVSS v3

Risk Factor: Critical

Base Score: 9.8

Temporal Score: 8.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 9/20/2026

Vulnerability Publication Date: 8/18/2026

Reference Information

CVE: CVE-2026-65637