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Atlassian Jira Service Management Data Center and Server 5.9.x < 10.3.25 / 10.4.x < 11.3.11 (JSDSERVER-16780)

high Nessus Plugin ID 367864

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Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16780 advisory.

 - Netty is an asynchronous, event-driven network application framework. Prior to 4.1.137.Final and 4.2.17.Final, the default io.netty.handler.ssl.SniHandler constructors use the pre-handshake ClientHello aggregation path in handler/src/main/java/io/netty/handler/ssl/SslClientHelloHandler.java at io.netty.handler.ssl.SslClientHelloHandler#decode, where handshakeBuffer.clear() and writeBytes() recopy all previously received body bytes for every additional TLS record. An unauthenticated remote peer can advertise a large ClientHello and deliver its body in thousands of tiny records, causing quadratic CPU work on the event loop before the TLS handshake completes and degrading TLS handling for other clients.
 This issue is fixed in versions 4.1.137.Final and 4.2.17.Final. (CVE-2026-75596)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.25, 11.3.11 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16780

Plugin Details

Severity: High

ID: 367864

File Name: jira_service_desk_JSDSERVER-16780.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/20/2026

Updated: 10/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3

Percentile: 23.63

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2026-75596

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.7

Threat Score: 6.6

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 9/9/2026

Vulnerability Publication Date: 8/19/2026

Reference Information

CVE: CVE-2026-75596