Detections
Analytics

Atlassian Jira Service Management Data Center and Server < 10.3.25 / 10.4.x < 11.3.11 (JSDSERVER-16797)

high Nessus Plugin ID 367861

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16797 advisory.

 - Improper Authentication vulnerability in Apache Tomcat meant that in some circumstances (e.g. CLIENT-CERT, SPNEGO) that a user would be authenticated even if the user did not exist in the DataSourceRealm. This issue affects Apache Tomcat: from 11.0.0-M1 through 11.0.24, from 10.1.0-M1 through 10.1.57, from 9.0.0.M1 through 9.0.120. The following versions were EOL at the time the CVE was created but are known to be affected: from 8.5.0 through 8.5.100, from 7.0.0 through 7.0.109. Other unsupported versions may also be affected. Users are recommended to upgrade to version 11.0.25, 10.1.58 or 9.0.121, which fix the issue.
 (CVE-2026-68569)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.25, 11.3.11 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16797

Plugin Details

Severity: High

ID: 367861

File Name: jira_service_desk_JSDSERVER-16797.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/20/2026

Updated: 10/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.3

Percentile: 53.41

CVSS v2

Risk Factor: High

Base Score: 8.5

Temporal Score: 6.3

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:C/A:N

CVSS Score Source: CVE-2026-68569

CVSS v3

Risk Factor: High

Base Score: 8.1

Temporal Score: 7.1

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 9/20/2026

Vulnerability Publication Date: 8/18/2026

Reference Information

CVE: CVE-2026-68569