Linux Distros Unpatched Vulnerability : CVE-2026-78355

high Nessus Plugin ID 365658

Synopsis

The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be patched.

Description

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

- A path traversal vulnerability in the OTRS SendSupportBundle functionality allows an authenticated administrator to reference file paths outside the intended directory. This may allow files accessible to the OTRS application process to be deleted. The vulnerability does not bypass operating system file permissions. On OTRS versions prior to OTRS 7, the effective permissions of the web server process are relevant. Starting with OTRS 7, access is limited by the permissions of the dedicated OTRS user. Files with overly permissive ownership or file system permissions may therefore also be affected. The affected functionality may additionally attempt to include controlled files in a support bundle. However, support bundles are sent to a predefined OTRS support address, and direct disclosure of arbitrary files to the attacker has not been demonstrated. An attacker therefore requires valid administrative access to exploit the vulnerable functionality. The primary demonstrated impact is the deletion of files outside the intended directory within the effective permissions of the OTRS application process. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected (CVE-2026-78355)

Note that Nessus relies on the presence of the package as reported by the vendor.

Solution

There is no known solution at this time.

See Also

https://ubuntu.com/security/CVE-2026-78355

Plugin Details

Severity: High

ID: 365658

File Name: unpatched_CVE_2026_78355.nasl

Version: 1.2

Type: Local

Agent: unix

Family: Misc.

Published: 10/14/2026

Updated: 10/15/2026

Supported Sensors: Frictionless Assessment AWS, Frictionless Assessment Azure, Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Tenable Cloud Security, Tenable Self-Hosted Container Security, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 6.8

Percentile: 96.48

CVSS v2

Risk Factor: High

Base Score: 7.7

Temporal Score: 6.5

Vector: CVSS2#AV:N/AC:L/Au:M/C:N/I:C/A:C

CVSS Score Source: CVE-2026-78355

CVSS v3

Risk Factor: High

Base Score: 8.7

Temporal Score: 8

Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:C/C:N/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:U/RC:C

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:16.04:-:lts, cpe:/o:canonical:ubuntu_linux:18.04:-:lts, cpe:/o:canonical:ubuntu_linux:20.04:-:lts, cpe:/o:canonical:ubuntu_linux:22.04:-:lts, cpe:/o:canonical:ubuntu_linux:24.04:-:lts, cpe:/o:canonical:ubuntu_linux:26.04:-:lts, p-cpe:/a:canonical:ubuntu_linux:otrs2, p-cpe:/a:canonical:ubuntu_linux:znuny

Required KB Items: Host/local_checks_enabled, Host/cpu, global_settings/vendor_unpatched, Host/OS/identifier

Exploit Ease: No known exploits are available

Vulnerability Publication Date: 10/12/2026

Reference Information

CVE: CVE-2026-78355