Detections
Analytics

Atlassian Jira Service Management Data Center and Server < 5.12.40 / 10.3.x < 10.3.26 / 11.3.x < 11.3.12 (JSDSERVER-16809)

critical Nessus Plugin ID 363014

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16809 advisory.

 - h3. Summary This is a vulnerability in Bitbucket Data Center, Confluence Data Center, Jira Service Management Data Center, Jira Software Data Center, Bamboo Data Center. Crowd Data Center, Crucible and Fisheye. This Arbitrary File Access vulnerability allows an unauthenticated attacker to access specific files within the web application root directory in affected versions. Exploitation requires prior knowledge of the target file's exact name and path; this vulnerability does not allow attackers to enumerate or list directory contents. In some configurations, there may be some sensitive files that make this highly severe. h3. Context This vulnerability allows an unauthenticated remote attacker to access specific files within the web application root directory in affected versions. h3. Details: * The vulnerability must be addressed for affected versions of: Bitbucket Data Center, introduced in version >= 4.6.0, fix versions: 9.4.26, 10.2.8, 10.5.1 Confluence Data Center, introduced in version >= 5.10.0, fix versions 9.2.26, 10.2.19 Crowd Data Center, introduced in version >= 2.11.0, fix versions 6.3.7, 7.0.3, 7.1.1, 7.2.4 Jira Software Data Center, introduced in version >= 7.1.0, fix versions 9.12.40, 10.3.26, 11.3.12 Jira Service Management Data Center, introduced in version >= 3.1.0, fix versions 5.12.40, 10.3.26, 11.3.12 Bamboo Data Center >= 7.0.1, fix versions 10.2.24, 12.1.12 Crucible, fix versions 4.9.15 Fisheye, fix version 4.9.15 * Exploitation requires prior knowledge of the target file's exact name and path. * The vulnerability does not include the capability to enumerate or list directory contents.
 (CVE-2026-21589)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 5.12.40, 10.3.26, 11.3.12 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16809

Plugin Details

Severity: Critical

ID: 363014

File Name: jira_service_desk_JSDSERVER-16809.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 10/5/2026

Updated: 10/5/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 1.2

Percentile: 0.01

CVSS v2

Risk Factor: Medium

Base Score: 5

Temporal Score: 3.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS Score Source: CVE-2026-21589

CVSS v3

Risk Factor: Medium

Base Score: 5.3

Temporal Score: 4.6

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: Critical

Base Score: 9.3

Threat Score: 7.9

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:H/SI:H/SA:H

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 10/2/2026

Vulnerability Publication Date: 10/5/2026

Reference Information

CVE: CVE-2026-21589