ServiceNow AI Platform Multiple Vulnerabilities (September 2026 CVE Advisory)

critical Nessus Plugin ID 362649

Synopsis

ServiceNow AI Platform is affected by multiple vulnerabilities.

Description

The version of the ServiceNow AI Platform (Now Platform) running on the remote host is missing the remediations described in the September 2026 CVE Advisory Notification. It is, therefore, affected by multiple vulnerabilities, including the following:

- A SQL injection vulnerability that could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended. (CVE-2026-13016)

- A missing authorization vulnerability that could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation. (CVE-2026-86860)

- An authorization bypass security issue that, if exploited, could enable an unauthenticated user to access data that the user otherwise would not be entitled to access, potentially enabling further unintended access.
(CVE-2026-86859)

See the vendor advisory for the remaining issues (CVE-2026-86857, CVE-2026-86858).

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade ServiceNow AI Platform to Yokohama Patch 13 Hot Fix 5a, Zurich Patch 10 Hot Fix 3b (or any later Patch 10 Hot Fix such as 4a), Zurich Patch 11 Hot Fix 3, Australia Patch 2 Hot Fix 4b, Australia Patch 4 Hot Fix 3, Australia Patch 5, or later.

See Also

http://www.nessus.org/u?8a036ad2

Plugin Details

Severity: Critical

ID: 362649

File Name: servicenow_platform_sept_2026_cve_advisory.nasl

Version: 1.1

Type: Remote

Family: CGI abuses

Published: 10/2/2026

Updated: 10/2/2026

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.9

Percentile: 58.35

CVSS v2

Risk Factor: High

Base Score: 7.5

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:P

CVSS Score Source: CVE-2026-13016

CVSS v3

Risk Factor: Critical

Base Score: 9.8

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CVSS v4

Risk Factor: Critical

Base Score: 9.3

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:servicenow:servicenow

Required KB Items: installed_sw/ServiceNow Platform

Patch Publication Date: 9/16/2026

Vulnerability Publication Date: 9/24/2026

Reference Information

CVE: CVE-2026-13016, CVE-2026-86857, CVE-2026-86858, CVE-2026-86859, CVE-2026-86860

CWE: 89

IAVA: 2026-A-1077