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BeyondTrust Remote Support (RS) <= 24.3.1 Command Injection (BT24-11)

high Nessus Plugin ID 325647

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Synopsis

An application running on the remote web server is affected by a command injection vulnerability.

Description

The version of BeyondTrust Remote Support (RS) running on the remote host is prior or equal to 24.3.1. It is, therefore, potentially affected by a command injection vulnerability.

 - All BeyondTrust Remote Support (RS) versions contain a command injection vulnerability that can be exploited by a user with existing administrative privileges to upload a malicious file. Successful exploitation of this vulnerability can allow a remote attacker to execute underlying operating system commands within the context of the site user. This issue is fixed through a patch available for all supported releases of RS & PRA 22.1.x and higher. (CVE-2024-12686)

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.

Solution

Upgrade BeyondTrust Remote Support (RS) according to the vendor advisory.

See Also

https://www.beyondtrust.com/trust-center/security-advisories/bt24-11

http://www.nessus.org/u?2193043d

Plugin Details

Severity: High

ID: 325647

File Name: beyondtrust_remote_support_24_3_1_bt24_11.nasl

Version: 1.1

Type: Combined

Agent: windows

Family: CGI abuses

Published: 7/8/2026

Updated: 7/8/2026

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: High

Score: 8.9

Percentile: 99.7

CVSS v2

Risk Factor: High

Base Score: 8.3

Vector: CVSS2#AV:N/AC:L/Au:M/C:C/I:C/A:C

CVSS Score Source: CVE-2024-12686

CVSS v3

Risk Factor: High

Base Score: 7.2

Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Vulnerability Information

CPE: cpe:/a:beyondtrust:remote_support

Required KB Items: installed_sw/BeyondTrust Remote Support

Patch Publication Date: 12/16/2024

Vulnerability Publication Date: 12/16/2024

CISA Known Exploited Vulnerability Due Dates: 2/3/2025

Reference Information

CVE: CVE-2024-12686

IAVA: 2025-A-0004-S