Atlassian Jira Service Management Data Center and Server 11.3.3 < 11.3.5 (JSDSERVER-16573)

high Nessus Plugin ID 318368

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16573 advisory.

- File Inclusion vulnerability, allows an unauthenticated attacker to get the application to display the contents of a local file, or execute a different files already stored locally on the server. (CVE-2026-31802)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 11.3.5 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16573

Plugin Details

Severity: High

ID: 318368

File Name: jira_service_desk_JSDSERVER-16573.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 6/3/2026

Updated: 6/3/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.4

CVSS v2

Risk Factor: Medium

Base Score: 4.6

Vector: CVSS2#AV:L/AC:L/Au:S/C:N/I:C/A:N

CVSS Score Source: CVE-2026-31802

CVSS v3

Risk Factor: Medium

Base Score: 5.5

Vector: CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

CVSS v4

Risk Factor: High

Base Score: 8.2

Threat Score: 6.9

Threat Vector: CVSS:4.0/E:P

Vector: CVSS:4.0/AV:L/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:N/SC:N/SI:H/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 5/6/2026

Vulnerability Publication Date: 3/9/2026

Reference Information

CVE: CVE-2026-31802

IAVA: 2026-A-0497