Atlassian Jira Service Management Data Center and Server 11.2.0 < 11.3.5 (JSDSERVER-16576)

high Nessus Plugin ID 316516

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16576 advisory.

- jackson-core contains core low-level incremental (streaming) parser and generator abstractions used by Jackson Data Processor. From version 3.0.0 to before version 3.1.0, the UTF8DataInputJsonParser, which is used when parsing from a java.io.DataInput source, bypasses the maxNestingDepth constraint (default: 500) defined in StreamReadConstraints. A similar issue was found in ReaderBasedJsonParser. This allows a user to supply a JSON document with excessive nesting, which can cause a StackOverflowError when the structure is processed, leading to a Denial of Service (DoS). This issue has been patched in version 3.1.0.
(CVE-2026-29062)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 11.3.5 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16576

Plugin Details

Severity: High

ID: 316516

File Name: jira_service_desk_JSDSERVER-16576.nasl

Version: 1.1

Type: Local

Agent: windows, macosx, unix

Family: Misc.

Published: 5/22/2026

Updated: 5/22/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2026-29062

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.7

Threat Score: 6.6

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 5/6/2026

Vulnerability Publication Date: 3/4/2026

Reference Information

CVE: CVE-2026-29062

IAVA: 2026-A-0497