Atlassian Jira Service Management Data Center and Server 5.12.0 < 5.12.26 / 5.13.x < 10.3.16 (JSDSERVER-16499)

high Nessus Plugin ID 298769

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16499 advisory.

- Concurrent Execution using Shared Resource with Improper Synchronization ('Race Condition') vulnerability in Apache Tomcat when using the APR/Native connector. This was particularly noticeable with client initiated closes of HTTP/2 connections. This issue affects Apache Tomcat: from 9.0.0.M1 through 9.0.106.
The following versions were EOL at the time the CVE was created but are known to be affected: 8.5.0 through 8.5.100. Other, older, EOL versions may also be affected. Users are recommended to upgrade to version 9.0.107, which fixes the issue. (CVE-2025-52434)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 5.12.26, 10.3.16 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16499

Plugin Details

Severity: High

ID: 298769

File Name: jira_service_desk_JSDSERVER-16499.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 2/12/2026

Updated: 2/12/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2025-52434

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.9

Threat Score: 6.3

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:H

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 1/16/2026

Vulnerability Publication Date: 7/10/2025

Reference Information

CVE: CVE-2025-52434