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Atlassian Jira Service Management Data Center and Server 5.15.2 < 10.3.16 / 10.4.x < 11.3.0 XSS (JSDSERVER-16501)

high Nessus Plugin ID 298613

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16501 advisory.

 - DOMPurify is a DOM-only, super-fast, uber-tolerant XSS sanitizer for HTML, MathML and SVG. It has been discovered that malicious HTML using special nesting techniques can bypass the depth checking added to DOMPurify in recent releases. It was also possible to use Prototype Pollution to weaken the depth check.
 This renders dompurify unable to avoid cross site scripting (XSS) attacks. This issue has been addressed in versions 2.5.4 and 3.1.3 of DOMPurify. All users are advised to upgrade. There are no known workarounds for this vulnerability. (CVE-2024-45801)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.16, 11.3.0 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16501

Plugin Details

Severity: High

ID: 298613

File Name: jira_service_desk_JSDSERVER-16501.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 2/11/2026

Updated: 2/11/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.0

CVSS v2

Risk Factor: Medium

Base Score: 6.4

Temporal Score: 4.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:N

CVSS Score Source: CVE-2024-45801

CVSS v3

Risk Factor: Medium

Base Score: 6.1

Temporal Score: 5.3

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.3

Threat Score: 4.9

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:N/VC:L/VI:H/VA:L/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 1/19/2026

Vulnerability Publication Date: 9/16/2024

Reference Information

CVE: CVE-2024-45801