Atlassian Jira Service Management Data Center and Server 10.3.0 < 10.3.16 / 11.0.x < 11.2.1 / 11.3.0 (JSDSERVER-16502)

critical Nessus Plugin ID 298250

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16502 advisory.

- Improper Input Validation vulnerability in sha.js allows Input Data Manipulation.This issue affects sha.js: through 2.4.11. (CVE-2025-9288)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.16, 11.2.1, 11.3.0 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16502

Plugin Details

Severity: Critical

ID: 298250

File Name: jira_service_desk_JSDSERVER-16502.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 2/6/2026

Updated: 2/6/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 6.0

CVSS v2

Risk Factor: High

Base Score: 9.4

Temporal Score: 7.4

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:C/A:C

CVSS Score Source: CVE-2025-9288

CVSS v3

Risk Factor: Critical

Base Score: 9.1

Temporal Score: 8.2

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

CVSS v4

Risk Factor: Critical

Base Score: 9.1

Threat Score: 7.9

Threat Vector: CVSS:4.0/E:P

Vector: CVSS:4.0/AV:N/AC:H/AT:P/PR:N/UI:N/VC:N/VI:H/VA:H/SC:H/SI:H/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 1/20/2026

Vulnerability Publication Date: 8/20/2025

Reference Information

CVE: CVE-2025-9288