Detections
Analytics

Atlassian Jira Service Management Data Center and Server 5.12.x < 5.12.28 / 5.13.x < 10.3.10 / 10.4.x < 11.0.1 (JSDSERVER-16408)

high Nessus Plugin ID 297643

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Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16408 advisory.

 - Improper Resource Shutdown or Release vulnerability in Apache Tomcat made Tomcat vulnerable to the made you reset attack. This issue affects Apache Tomcat: from 11.0.0-M1 through 11.0.9, from 10.1.0-M1 through 10.1.43 and from 9.0.0.M1 through 9.0.107. Older, EOL versions may also be affected. Users are recommended to upgrade to one of versions 11.0.10, 10.1.44 or 9.0.108 which fix the issue. (CVE-2025-48989)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 5.12.28, 10.3.10, 11.0.1 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16408

Plugin Details

Severity: High

ID: 297643

File Name: jira_service_desk_JSDSERVER-16408.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 2/3/2026

Updated: 2/3/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.1

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2025-48989

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 10/15/2025

Vulnerability Publication Date: 8/6/2025

Reference Information

CVE: CVE-2025-48989