Atlassian Jira Service Management Data Center and Server 5.12.x < 5.12.28 / 10.3.x < 10.3.11 / 11.0.x < 11.1.0 (JSDSERVER-16412)

medium Nessus Plugin ID 296744

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16412 advisory.

- Netty is an asynchronous event-driven network application framework for rapid development of maintainable high performance protocol servers & clients. In netty-codec-compression versions 4.1.124.Final and below, and netty-codec versions 4.2.4.Final and below, when supplied with specially crafted input, BrotliDecoder and certain other decompression decoders will allocate a large number of reachable byte buffers, which can lead to denial of service. BrotliDecoder.decompress has no limit in how often it calls pull, decompressing data 64K bytes at a time. The buffers are saved in the output list, and remain reachable until OOM is hit.
This is fixed in versions 4.1.125.Final of netty-codec and 4.2.5.Final of netty-codec-compression.
(CVE-2025-58057)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 5.12.28, 10.3.11, 11.1.0 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16412

Plugin Details

Severity: Medium

ID: 296744

File Name: jira_service_desk_JSDSERVER-16412.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 1/27/2026

Updated: 1/27/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.4

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 6.1

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2025-58057

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.7

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

CVSS v4

Risk Factor: Medium

Base Score: 6.9

Threat Score: 5.5

Threat Vector: CVSS:4.0/E:P

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 10/17/2025

Vulnerability Publication Date: 9/3/2025

Reference Information

CVE: CVE-2025-58057