Atlassian Jira Service Management Data Center and Server 10.3.x < 10.3.12 / 11.0.x < 11.1.0 (JSDSERVER-16456)

high Nessus Plugin ID 293771

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16456 advisory.

- Netty is an asynchronous, event-driven network application framework. Prior to versions 4.1.124.Final and 4.2.4.Final, Netty is vulnerable to MadeYouReset DDoS. This is a logical vulnerability in the HTTP/2 protocol, that uses malformed HTTP/2 control frames in order to break the max concurrent streams limit - which results in resource exhaustion and distributed denial of service. This issue has been patched in versions 4.1.124.Final and 4.2.4.Final. (CVE-2025-55163)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.12, 11.1.0 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16456

Plugin Details

Severity: High

ID: 293771

File Name: jira_service_desk_JSDSERVER-16456.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 1/20/2026

Updated: 1/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.4

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 6.1

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2025-55163

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.7

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.2

Threat Score: 6.9

Threat Vector: CVSS:4.0/E:P

Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 12/3/2025

Vulnerability Publication Date: 8/13/2025

Reference Information

CVE: CVE-2025-55163