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Atlassian Jira Service Management Data Center and Server 10.3.x< 10.3.14 / 11.0.x < 11.3.0 (JSDSERVER-16470)

critical Nessus Plugin ID 293764

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16470 advisory.

 - ZRender is a lightweight graphic library providing 2d draw for Apache ECharts. In versions prior to 5.2.1, using `merge` and `clone` helper methods in the `src/core/util.ts` module results in prototype pollution.
 It affects the popular data visualization library Apache ECharts, which uses and exports these two methods directly. The GitHub Security Advisory page for this vulnerability contains a proof of concept. This issue is patched in ZRender version 5.2.1. One workaround is available: Check if there is `__proto__` in the object keys. Omit it before using it as an parameter in these affected methods. Or in `echarts.util.merge` and `setOption` if project is using ECharts. (CVE-2021-39227)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.14, 11.3.0 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16470

Plugin Details

Severity: Critical

ID: 293764

File Name: jira_service_desk_JSDSERVER-16470.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 1/20/2026

Updated: 1/20/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.9

CVSS v2

Risk Factor: High

Base Score: 7.5

Temporal Score: 5.5

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:P

CVSS Score Source: CVE-2021-39227

CVSS v3

Risk Factor: Critical

Base Score: 9.8

Temporal Score: 8.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 12/4/2025

Vulnerability Publication Date: 9/17/2021

Reference Information

CVE: CVE-2021-39227