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Atlassian Jira Service Management Data Center and Server < 10.3.15 / 11.0.x < 11.2.1 (JSDSERVER-16477)

critical Nessus Plugin ID 282327

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Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16477 advisory.

 - Critical XXE in Apache Tika tika-core (1.13-3.2.1), tika-pdf-module (2.0.0-3.2.1) and tika-parsers (1.13-1.28.5) modules on all platforms allows an attacker to carry out XML External Entity injection via a crafted XFA file inside of a PDF. This CVE covers the same vulnerability as in CVE-2025-54988. However, this CVE expands the scope of affected packages in two ways. First, while the entrypoint for the vulnerability was the tika-parser-pdf-module as reported in CVE-2025-54988, the vulnerability and its fix were in tika-core. Users who upgraded the tika-parser-pdf-module but did not upgrade tika-core to >= 3.2.2 would still be vulnerable. Second, the original report failed to mention that in the 1.x Tika releases, the PDFParser was in the org.apache.tika:tika-parsers module. (CVE-2025-66516)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 10.3.15, 11.2.1 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16477

Plugin Details

Severity: Critical

ID: 282327

File Name: jira_service_desk_JSDSERVER-16477.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 1/7/2026

Updated: 1/7/2026

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: High

Score: 8.4

CVSS v2

Risk Factor: High

Base Score: 8.3

Temporal Score: 6.1

Vector: CVSS2#AV:N/AC:M/Au:N/C:P/I:C/A:P

CVSS Score Source: CVE-2025-66516

CVSS v3

Risk Factor: Critical

Base Score: 9.8

Temporal Score: 8.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS v4

Risk Factor: Critical

Base Score: 10

Threat Score: 9.1

Threat Vector: CVSS:4.0/E:U

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 12/10/2025

Vulnerability Publication Date: 12/4/2025

Reference Information

CVE: CVE-2025-66516