ManageEngine ServiceDesk Plus MSP < 14.9 Build 14940 Privilege Escalation

high Nessus Plugin ID 261501

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Synopsis

The remote web server hosts an application that is affected by a vulnerability.

Description

The version of ManageEngine ServiceDesk Plus MSP installed on the remote host is prior to 14.9 Build 14940. It is, therefore, affected by a vulnerability as referenced in the CVE-2025-8309 advisory.

- A privilege escalation vulnerability caused by the overly permissive regular expression (regex) rules in URL mapping ould be exploited to incorrectly match servlet paths using wildcards. (CVE-2025-8309)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to ManageEngine ServiceDesk Plus MSP version 14.9 Build 14940 or later.

Plugin Details

Severity: High

ID: 261501

File Name: manageengine-servicedesk-plus-msp-CVE-2025-8309.nasl

Version: 1.1

Type: remote

Family: CGI abuses

Published: 9/5/2025

Updated: 9/5/2025

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 6.0

CVSS v2

Risk Factor: High

Base Score: 8.5

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:C/A:N

CVSS Score Source: CVE-2025-8309

CVSS v3

Risk Factor: High

Base Score: 8.1

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Vulnerability Information

CPE: cpe:/a:zohocorp:manageengine_servicedesk_plus_msp

Required KB Items: installed_sw/manageengine_servicedesk

Patch Publication Date: 8/12/2025

Vulnerability Publication Date: 8/5/2025

Reference Information

CVE: CVE-2025-8309

IAVA: 2025-A-0614

Detections

Analytics