Linux Distros Unpatched Vulnerability : CVE-2019-9892

medium Nessus Plugin ID 259436

Synopsis

The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be patched.

Description

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

- An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem. (CVE-2019-9892)

Note that Nessus relies on the presence of the package as reported by the vendor.

Solution

There is no known solution at this time.

See Also

https://ubuntu.com/security/CVE-2019-9892

Plugin Details

Severity: Medium

ID: 259436

File Name: unpatched_CVE_2019_9892.nasl

Version: 1.1

Type: local

Agent: unix

Family: Misc.

Published: 8/30/2025

Updated: 8/30/2025

Supported Sensors: Agentless Assessment, Frictionless Assessment Agent, Frictionless Assessment AWS, Frictionless Assessment Azure, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: Medium

Base Score: 4

Temporal Score: 3

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS Score Source: CVE-2019-9892

CVSS v3

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:16.04:-:lts, cpe:/o:canonical:ubuntu_linux:18.04:-:lts, p-cpe:/a:canonical:ubuntu_linux:otrs2

Required KB Items: Host/cpu, Host/local_checks_enabled, global_settings/vendor_unpatched, Host/OS/identifier

Exploit Ease: No known exploits are available

Vulnerability Publication Date: 5/21/2019

Reference Information

CVE: CVE-2019-9892