Detections
Analytics

Linux Distros Unpatched Vulnerability : CVE-2021-21439

medium Nessus Plugin ID 258338

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Synopsis

The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be patched.

Description

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

 - DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. (CVE-2021-21439)

Note that Nessus relies on the presence of the package as reported by the vendor.

Solution

There is no known solution at this time.

See Also

https://ubuntu.com/security/CVE-2021-21439

Plugin Details

Severity: Medium

ID: 258338

File Name: unpatched_CVE_2021_21439.nasl

Version: 1.1

Type: local

Agent: unix

Family: Misc.

Published: 8/30/2025

Updated: 8/30/2025

Supported Sensors: Frictionless Assessment AWS, Frictionless Assessment Azure, Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: Medium

Base Score: 4.3

Temporal Score: 3.2

Vector: CVSS2#AV:N/AC:M/Au:N/C:N/I:N/A:P

CVSS Score Source: CVE-2021-21439

CVSS v3

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:16.04:-:lts, p-cpe:/a:canonical:ubuntu_linux:otrs2, cpe:/o:canonical:ubuntu_linux:18.04:-:lts, cpe:/o:canonical:ubuntu_linux:20.04:-:lts, cpe:/o:canonical:ubuntu_linux:22.04:-:lts

Required KB Items: Host/local_checks_enabled, Host/cpu, global_settings/vendor_unpatched, Host/OS/identifier

Exploit Ease: No known exploits are available

Vulnerability Publication Date: 6/14/2021

Reference Information

CVE: CVE-2021-21439