Linux Distros Unpatched Vulnerability : CVE-2019-9752

medium Nessus Plugin ID 255633

Synopsis

The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be patched.

Description

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

- An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm. (CVE-2019-9752)

Note that Nessus relies on the presence of the package as reported by the vendor.

Solution

There is no known solution at this time.

See Also

https://ubuntu.com/security/CVE-2019-9752

Plugin Details

Severity: Medium

ID: 255633

File Name: unpatched_CVE_2019_9752.nasl

Version: 1.1

Type: local

Agent: unix

Family: Misc.

Published: 8/26/2025

Updated: 8/26/2025

Supported Sensors: Agentless Assessment, Frictionless Assessment Agent, Frictionless Assessment AWS, Frictionless Assessment Azure, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.0

CVSS v2

Risk Factor: Low

Base Score: 3.5

Temporal Score: 2.6

Vector: CVSS2#AV:N/AC:M/Au:S/C:N/I:P/A:N

CVSS Score Source: CVE-2019-9752

CVSS v3

Risk Factor: Medium

Base Score: 5.4

Temporal Score: 4.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:18.04:-:lts, cpe:/o:canonical:ubuntu_linux:16.04:-:lts, p-cpe:/a:canonical:ubuntu_linux:otrs2

Required KB Items: Host/cpu, Host/local_checks_enabled, global_settings/vendor_unpatched, Host/OS/identifier

Exploit Ease: No known exploits are available

Vulnerability Publication Date: 3/13/2019

Reference Information

CVE: CVE-2019-9752