Linux Distros Unpatched Vulnerability : CVE-2023-38058

medium Nessus Plugin ID 250344

Synopsis

The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be patched.

Description

The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied patch available.

- An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35. (CVE-2023-38058)

Note that Nessus relies on the presence of the package as reported by the vendor.

Solution

There is no known solution at this time.

See Also

https://ubuntu.com/security/CVE-2023-38058

Plugin Details

Severity: Medium

ID: 250344

File Name: unpatched_CVE_2023_38058.nasl

Version: 1.1

Type: local

Agent: unix

Family: Misc.

Published: 8/18/2025

Updated: 8/18/2025

Supported Sensors: Frictionless Assessment AWS, Frictionless Assessment Azure, Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 1.4

CVSS v2

Risk Factor: Medium

Base Score: 5.5

Temporal Score: 4.1

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:N

CVSS Score Source: CVE-2023-38058

CVSS v3

Risk Factor: Medium

Base Score: 4.3

Temporal Score: 3.8

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:16.04:-:lts, cpe:/o:canonical:ubuntu_linux:22.04:-:lts, cpe:/o:canonical:ubuntu_linux:24.04:-:lts, cpe:/o:canonical:ubuntu_linux:25.04, cpe:/o:canonical:ubuntu_linux:18.04:-:lts, p-cpe:/a:canonical:ubuntu_linux:otrs2, p-cpe:/a:canonical:ubuntu_linux:znuny, cpe:/o:canonical:ubuntu_linux:20.04:-:lts

Required KB Items: Host/local_checks_enabled, Host/cpu, global_settings/vendor_unpatched, Host/OS/identifier

Exploit Ease: No known exploits are available

Vulnerability Publication Date: 7/24/2023

Reference Information

CVE: CVE-2023-38058