Detections
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Atlassian Jira Service Management Data Center and Server 5.12.x < 5.12.24 / 10.3.x < 10.3.7 / 10.4.x < 10.7.1 (JSDSERVER-16310)

high Nessus Plugin ID 243396

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Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16310 advisory.

 - BCryptPasswordEncoder.matches(CharSequence,String) will incorrectly return true for passwords larger than 72 characters as long as the first 72 characters are the same. (CVE-2025-22228)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 5.12.24, 10.3.7, 10.7.1 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16310

Plugin Details

Severity: High

ID: 243396

File Name: jira_service_desk_JSDSERVER-16310.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 8/4/2025

Updated: 8/4/2025

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.2

CVSS v2

Risk Factor: High

Base Score: 7.1

Temporal Score: 5.3

Vector: CVSS2#AV:N/AC:H/Au:N/C:C/I:C/A:N

CVSS Score Source: CVE-2025-22228

CVSS v3

Risk Factor: High

Base Score: 7.4

Temporal Score: 6.4

Vector: CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 7/9/2025

Vulnerability Publication Date: 3/20/2025

Reference Information

CVE: CVE-2025-22228