Atlassian Jira Service Management Data Center and Server 5.12.x < 5.12.23 / 10.2.x < 10.3.6 / 10.4.x < 10.6.1 (JSDSERVER-16260)

high Nessus Plugin ID 242118

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16260 advisory.

- Improper Input Validation vulnerability in Apache Tomcat. Incorrect error handling for some invalid HTTP priority headers resulted in incomplete clean-up of the failed request which created a memory leak. A large number of such requests could trigger an OutOfMemoryException resulting in a denial of service. This issue affects Apache Tomcat: from 9.0.76 through 9.0.102, from 10.1.10 through 10.1.39, from 11.0.0-M2 through 11.0.5. Users are recommended to upgrade to version 9.0.104, 10.1.40 or 11.0.6 which fix the issue. (CVE-2025-31650)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 5.12.23, 10.3.6, 10.6.1 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16260

Plugin Details

Severity: High

ID: 242118

File Name: jira_service_desk_JSDSERVER-16260.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 7/15/2025

Updated: 7/15/2025

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.1

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 6.1

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2025-31650

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.7

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

CVSS v4

Risk Factor: High

Base Score: 8.7

Threat Score: 7.7

Threat Vector: CVSS:4.0/E:P

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 6/10/2025

Vulnerability Publication Date: 4/28/2025

Reference Information

CVE: CVE-2025-31650