Detections
Analytics

Atlassian Jira Service Management Data Center and Server 5.11.3 < 5.12.20 / < 5.12.22 / 5.13.x < 10.3.5 / 10.4.x < 10.6.0 (JSDSERVER-16207)

high Nessus Plugin ID 237197

Synopsis

The remote Atlassian Jira Service Management Data Center and Server (Jira Service Desk) host is missing a security update.

Description

The version of Atlassian Jira Service Management Data Center and Server (Jira Service Desk) running on the remote host is affected by a vulnerability as referenced in the JSDSERVER-16207 advisory.

 - Netty, an asynchronous, event-driven network application framework, has a vulnerability starting in version 4.1.91.Final and prior to version 4.1.118.Final. When a special crafted packet is received via SslHandler it doesn't correctly handle validation of such a packet in all cases which can lead to a native crash. Version 4.1.118.Final contains a patch. As workaround its possible to either disable the usage of the native SSLEngine or change the code manually. (CVE-2025-24970)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Atlassian Jira Service Management Data Center and Server version 5.12.20, 5.12.22, 10.3.5, 10.6.0 or later.

See Also

https://jira.atlassian.com/browse/JSDSERVER-16207

Plugin Details

Severity: High

ID: 237197

File Name: jira_service_desk_JSDSERVER-16207.nasl

Version: 1.1

Type: local

Agent: windows, macosx, unix

Family: Misc.

Published: 5/23/2025

Updated: 5/23/2025

Configuration: Enable thorough checks (optional)

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.4

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2025-24970

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:atlassian:jira_service_desk

Required KB Items: installed_sw/JIRA Service Desk Application

Exploit Ease: No known exploits are available

Patch Publication Date: 5/13/2025

Vulnerability Publication Date: 2/10/2025

Reference Information

CVE: CVE-2025-24970

IAVA: 2025-A-0369