ManageEngine ServiceDesk Plus < 14.0 Build 14003

medium Nessus Plugin ID 185758

Language:

Synopsis

The remote web server hosts an application that is affected by a vulnerability.

Description

The version of ManageEngine ServiceDesk Plus installed on the remote host is prior to 14.0 Build 14003. It is, therefore, affected by a vulnerability as referenced in the service-desk_CVE-2023-23077 advisory.

- Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment. (CVE-2023-23077)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to ManageEngine ServiceDesk Plus version 14.0 Build 14003 or later.

Plugin Details

Severity: Medium

ID: 185758

File Name: manageengine-servicedesk-plus-CVE-2023-23077.nasl

Version: 1.0

Type: remote

Family: CGI abuses

Published: 11/15/2023

Updated: 11/15/2023

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.0

CVSS v2

Risk Factor: Medium

Base Score: 6.4

Temporal Score: 4.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:N

CVSS Score Source: CVE-2023-23077

CVSS v3

Risk Factor: Medium

Base Score: 6.1

Temporal Score: 5.3

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:zohocorp:manageengine_servicedesk_plus

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Ease: No known exploits are available

Patch Publication Date: 10/22/2022

Vulnerability Publication Date: 10/22/2022

Reference Information

CVE: CVE-2023-23077

Detections

Analytics