ManageEngine ServiceDesk Plus < 14.0 Build 14104 Multiple Vulnerabilities

medium Nessus Plugin ID 172578


The remote web server hosts an application that is affected by multiple vulnerabilities.


The version of ManageEngine ServiceDesk Plus running on the remote host is prior to 14.0 Build 14104. It is, therefore, affected by multiple vulnerabilities, including the following:

- A Denial of Service vulnerability in image upload allows an attacker to exploit the way an API method allocates memory by sending a small image file with a large size defined in the header, causing the application to crash or become unresponsive. (CVE-2023-26601)

- Privilege escalation vulnerability in query reports allows an attacker to gain access to restricted data in a Postgres database system by utilizing a certain PostgreSQL function in the query, allowing the validation process to be bypassed. (CVE-2023-26600)

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.


Upgrade to ManageEngine ServiceDesk Plus version 14.0 Build 14001, or later.

See Also

Plugin Details

Severity: Medium

ID: 172578

File Name: manageengine_servicedesk_14104.nasl

Version: 1.4

Type: remote

Family: CGI abuses

Published: 3/15/2023

Updated: 5/4/2023

Supported Sensors: Nessus

Risk Information


Risk Factor: Low

Score: 3.6


Risk Factor: Medium

Base Score: 6.8

Temporal Score: 5

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:N/A:N

CVSS Score Source: CVE-2023-26600


Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:zohocorp:manageengine_servicedesk_plus

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Ease: No known exploits are available

Patch Publication Date: 1/24/2023

Vulnerability Publication Date: 1/24/2023

Reference Information

CVE: CVE-2023-26600, CVE-2023-26601

IAVA: 2023-A-0129-S